Shipping policy

DELIVERY

We deliver directly to your door (home or office) with Fastway Couriers for Major centers and Aramex for outlying regions.

Courier Fees:

• Normal Shipping R100

Courier Lead Times: 

• Major Cities 3-4 days
• Outlying Areas 4-5 days
  
  

RETURNS

If you need to return or exchange your order, you are welcome to do so within 14 days of the date of delivery.  You will need to arrange to courier the order back to us at your expense.  You will then be able to choose something else from our store or we can offer you a refund once we have received the goods.  In order to receive a refund, the garments cannot have been worn or the item used and the tags should still be attached.ite

 We do not accept returns for sale items or for customised items.

If your order is damaged during delivery, please contact us immediately so that we can rectify it on hello@monkeybum.co.za